Project enquiries
The form asks for your name, work email, company, chosen service and project description. You review these details before completing the security check and choosing Send to OOB. Do not include passwords, payment-card details or confidential records.
Where the enquiry goes
After you choose Send to OOB, the enquiry is sent to OOB’s Salesforce system for the team to review and respond to your project request. Sending an enquiry does not subscribe you to a newsletter.
Enquiries sent by AI assistants
Your assistant must show you the details and obtain your approval before sending them to OOB. Cloudflare processes the request and passes the approved enquiry to Salesforce. To prevent abuse, our enquiry service temporarily stores keyed hashes of the sender’s network address and enquiry email, with rate-limit counters, for up to two days. It keeps a request digest and delivery receipt for up to 30 days, then retains only an anonymous request marker to prevent duplicate submission. It does not store the enquiry text. Your AI provider’s own privacy policy applies to your conversation with that provider.
Video access requests
To unlock a product video, you provide your name, work email and company and agree to OOB storing these details and the requested video in Salesforce. We use them to provide access and respond about this request, without subscribing you to a newsletter. The player loads only after confirmed receipt, or when you reopen the same video with a valid access cookie. This essential cookie contains no contact details and expires after two hours. Cloudflare processes the request using the same temporary keyed network/email hashes, counters and delivery receipts as our enquiry service: counters expire within two days, receipts after 30 days, with a minimal request marker retained to prevent duplicate retries.
Industry brochures
When brochure downloads are enabled, the form asks for your name, work email and company. With your agreement, OOB stores these details and the requested industry in Salesforce to provide the brochure and respond about your request; this is not a newsletter subscription. Cloudflare Turnstile loads when you open the brochure form and processes browser and device information to prevent automated submissions. A download is unlocked only after confirmed receipt. Our service retains keyed network/email hashes and rate-limit counters for up to two days, and a request digest and receipt for up to 30 days, followed by an anonymous marker to prevent duplicate Leads. The PDF download link expires after 15 minutes. Contact success@oobconsulting.com with questions about your information.
Security check
Cloudflare Turnstile loads when you open the enquiry review. It processes browser and device information to detect automated submissions. Our server verifies its token before sending the reviewed enquiry to Salesforce. We show receipt only after Salesforce confirms the Lead and campaign entry. If delivery is uncertain, we retain the same request reference for retries and ask you to contact us before starting another enquiry.
WhatsApp and service discovery
The WhatsApp link opens WhatsApp, where its privacy policy applies to information you share. Our public service catalogue can be read without sending a project enquiry. AI assistants with API or MCP access can also submit the details you explicitly approve.
YouTube videos
Some Salesforce service pages include YouTube videos using privacy-enhanced embeds. When a player loads, your browser connects to YouTube. Video playback and the information YouTube processes are governed by Google’s privacy policy. Videos do not play automatically.
Website operation
Cloudflare hosts this website and processes requests and technical information needed to deliver and secure its pages. Optional analytics is described below; OOB does not use advertising trackers. Fonts are served with the site. Embedded services and external links have their own data practices, as described above.
Optional website analytics
If you accept analytics, Google Analytics receives page visits, browser and device information, public campaign labels, and interactions with navigation, forms, brochures, videos, sharing, search categories, FAQs and reading depth. It uses cookies to distinguish visits. We do not send your name, email, company or project description, or search terms. We remove query strings and fragments from reported page addresses; only bounded public campaign labels are passed separately. A contact submission attempt is measured separately from confirmed receipt. Contact, brochure and video lead events require a confirmed Salesforce receipt. Detailed event and user data are retained for 14 months; aggregate reports may remain available longer. Advertising features are disabled. Your choice and analytics cookies last up to 180 days. Use Analytics preferences in the footer to change your choice or withdraw consent; withdrawal clears this site’s analytics cookies and stops future tracking. Previously collected information is not automatically deleted. Google processes this information under its privacy policy.
LinkedIn post attribution
If you accept the expanded Analytics choice, this browser remembers the last valid tagged LinkedIn pilot link for up to 30 days. We store only public campaign and post labels, the visit time and the public page path. Direct visits and language changes do not extend that period. When you send an enquiry, we may attach this context to its Salesforce record and carry it to the associated contact and opportunity when the Lead is converted. CRM information follows the enquiry-retention policy below. This association does not prove that a post caused a sale and does not identify visits across devices. We do not send your enquiry details or Salesforce identifiers to Google Analytics. Declining Analytics keeps enquiries available. Withdrawal in Analytics preferences, or expiry, removes the browser’s campaign context and stops future attribution; it does not automatically delete information already received in Salesforce. Contact us for correction or deletion requests.
Questions about your information
Contact success@oobconsulting.com to ask about information you have shared, request a correction or ask for deletion. OOB uses project-enquiry information to assess and respond to the request. We delete project enquiries that do not become customer relationships after 24 months without further contact.
