Ecommerce

Ecommerce connected to your business.

We build ecommerce websites and mobile apps for selling to consumers (B2C), businesses (B2B), or both. We connect the shopping experience to customer records, stock and order processing.

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A merchant managing orders beside a laptop and shipping boxes.
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What we can deliver

Ecommerce

01

Web & mobile shopping

Build responsive product pages, baskets and checkout for mobile and desktop. Support guest or account-based shopping, with clear validation and order confirmation around the way your customers buy.

02

Customer & CRM connections

Link customers, orders and service requests to Salesforce or your CRM. Give sales and support teams the purchase history and delivery status they need to answer questions and follow up.

03

Orders & stock workflows

Agree where products, stock and orders are managed, then connect reservations, fulfilment and cancellations. Define update timing and failed-order handling to keep storefront availability and operational records aligned.

05

Catalogues, search & promotions

Organise products, variants, categories, filters and search, with useful product descriptions and images. Configure discounts, promotion rules and customer pricing within the selected platform. Keep product identifiers and availability consistent across storefront, CRM and stock systems.

06

Delivery, returns & customer updates

Connect shipping choices, tracking and order notifications. Define partial fulfilment, cancellations, returns and refunds so the storefront and operations team show consistent status.

07

Business buying & repeat orders

If you sell to other businesses, we can add company accounts, customer-specific catalogues, quote requests and repeat ordering, according to your platform and payment options.

08

Storefront SEO & conversion measurement

Plan readable product and category URLs, titles, canonical pages, sitemaps and supported product structured data. Preserve relevant URLs with redirects during migration. Configure agreed analytics and consent choices to measure product views, checkout steps and completed orders without counting a payment attempt as a sale.

How we approach it

How we work

We map the journey from product discovery to order handling, including the exceptions: unavailable stock, failed payments and changes after purchase.

How we work

Questions worth asking

Can the website and app use the same business data?

Yes, with an agreed source of truth and integration design. Access rules and update timing need to be defined for each channel.

Can you improve or migrate our existing store?

We first review the platform, product and customer data, integrations and current URLs. Migration planning includes redirects, order history and testing, with customer passwords and payment details handled according to platform constraints.

What must be ready before launch?

Approved product content, pricing, shipping and return rules, payment-provider access and operational owners. We test complete orders and failures; legal terms, tax decisions and provider approval remain with your business and advisers.

Can one store support several languages or markets?

Where the platform supports it, we can configure language versions, currencies, market-specific catalogues and shipping choices. Your business supplies approved translations, tax and pricing rules. We test Arabic layouts, address formats and checkout in each agreed market, and confirm payment-provider availability before launch.

Insights

Practical guides

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OOB Consulting

What could work better
in your business?

Tell us what you want to build, connect or improve.

Discuss your project