Our expertise
Services
Explore our Salesforce expertise and the applications, integrations and business solutions we build around it.
Salesforce solutions
Salesforce implementation and consulting from Lebanon: sales, service, marketing, Data 360, portals and Agentforce, with migration, training and support.
Sales automation
Salesforce sales automation from lead capture to renewal: opportunity management, quotes, account ownership, follow-up, pipeline dashboards and forecasts.
Customer service
Salesforce customer service solutions: Omni-Channel routing, telephony and CTI integrations, case management, messaging, SLAs and self-service.
Marketing automation
Salesforce marketing automation for campaigns, email, SMS and WhatsApp journeys, lead scoring, deliverability, sales handover and conversion reporting.
Customer data unification
Connect customer data with Salesforce Data 360. OOB configures identity matching, audiences and activation for marketing, sales, service and AI.
Customer & partner portals
Customer and partner portals with Salesforce Experience Cloud: self-service, deal registration, sign-in, guided requests and controlled record access.
AI agents in Salesforce
Agentforce and AI agents for Salesforce sales and service, with approved actions, knowledge grounding, evaluation, monitoring and human handover.
Customization & automation
Tailor Salesforce with Flow, approvals, Lightning interfaces and Apex. Design data, permissions, testing and releases around your workflows.
Support & improvement
Salesforce support for existing orgs: resolve issues, maintain integrations, prepare releases and improve access, data quality and team adoption.
Salesforce training
Practical Salesforce training for users, managers and administrators. Sessions, exercises and guides tailored to your workflows and team responsibilities.
More solutions
AI solutions & agents
AI agents for sales, service and document workflows. Connect approved knowledge and business tools, with evaluation, human review and usage controls.
Mobile solutions
iOS and Android app development for customers, shopping and field teams, with Salesforce integration, offline tasks, multilingual interfaces and release support.
Enterprise solutions
Connect purchasing, suppliers, approvals, assets and operational reporting through business applications that work with your existing systems.
Integrations & data
Connect Salesforce and business systems through APIs, webhooks and scheduled updates. Plan data migration, reconciliation, security and recovery.
Data analytics
Data analytics, dashboards and business reporting for Salesforce and connected systems. Track sales, marketing, service and operations with clear measures.
Ecommerce
Consumer (B2C) and business (B2B) ecommerce websites and apps, with connected catalogues, checkout, stock, delivery and returns.
Payment solutions
Payment gateway integrations for websites, mobile apps and Salesforce. Connect payment status, refunds and transaction records to your business workflows.
Inventory management solutions
Inventory workflows for purchasing, locations, barcode scanning, stock counts, lots and serial numbers, connected to sales and ecommerce.
Delivery partnerships
Salesforce delivery support for consulting partners: configuration, custom development, integrations and data work under an agreed delivery model.
Custom software solutions
Custom software development for web applications, internal tools and connected workflows. Built to work with Salesforce and your existing systems.
